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Shipping & Returns
Every order is packed by hand on our farm in Franklin, New York. Here's what to expect.
Shipping
Orders under $75 ship for a flat $7. Orders of $75 or more ship free. I ship within the U.S. only. Orders ship within 1–3 business days, Monday through Friday. You'll get a tracking number by email as soon as your order ships. Holiday orders: order by December 15 for Christmas delivery. Gift sets with a custom logo need 7 days before they ship.
Damaged in shipping
Honey travels in glass, and once in a while a jar doesn't survive the trip. If anything arrives broken, email a photo of the item and the box to sunshinebeesapiary@gmail.com within 3 days of delivery, and I'll send a replacement at no cost to you.
Returns
Because our honey, soaps and skincare are food and personal care products, I can't accept returns. If I sent the wrong item or it arrived damaged, I'll make it right with a replacement at my cost.
Questions?
Email sunshinebeesapiary@gmail.com. I reply within 2 business days.
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